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Hotel Serena Suite

Hotel Serena Suite

Parcela 2 Lote 3C, Ruta 5 Norte - Kilometro 470,, La Serena, Chile
Very good
1657 reviews
8

Most popular services

Restaurant
Pets allowed
24-hour front desk
Fitness centre
Non-smoking rooms
Business centre
Free parking
Internet
Safety deposit box
Free Wi-Fi
Pool
Air conditioning
Designated smoking area
Daily maid service

Rooms

Choose dates to see prices

Check-in - Check-out

Guests and rooms

2 Adults 0 Children - 1 Room
Superior Twin Room
Guests: 4
Area: 30 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
This room features 2 double beds, private bathroom, telephone, cable TV, desk and heating.
Food & Drink:
Minibar
General:
Safe, Air conditioning, Heating, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV, TV
Living Area:
Desk
Services:
Wake-up service
Bedroom:
Wardrobe or closet, Linens
View:
Garden view, Pool view
Accessibility:
Entire unit located on ground floor, Toilet with grab rails
Room Amenities:
Socket near the bed, Non-feather pillow, Clothes rack
Bathroom Facilities:
Hairdryer, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Bathtub, Free toiletries
Standard Double Room
Guests: 2
Area: 24 m²
BedRoom
1 x Full bed(s) (131-150 cm wide)
Room description:
This room features 1 double bed, a private bathroom, telephone, cable TV, a desk and heating.
Food & Drink:
Minibar
General:
Safe, Air conditioning, Heating, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV, TV
Living Area:
Desk
Services:
Wake-up service
Bedroom:
Wardrobe or closet, Linens
View:
Garden view, Pool view
Accessibility:
Entire unit located on ground floor
Room Amenities:
Socket near the bed, Non-feather pillow, Clothes rack
Bathroom Facilities:
Hairdryer, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Bathtub, Free toiletries
Premium Double Room
Guests: 2
Area: 24 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
Featuring free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a mini-bar, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.
Food & Drink:
Minibar
General:
Safe, Air conditioning, Heating, Key card access
Media & Technology:
TV, Telephone, Satellite channels, Flat-screen TV
Living Area:
Desk
Services:
Wake-up service
Bedroom:
Wardrobe or closet, Linens
View:
Garden view, Pool view
Accessibility:
Entire unit located on ground floor
Room Amenities:
Clothes rack, Socket near the bed, Non-feather pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Bathtub, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo

Traveler's reviews

8
Very good
1657 reviews
Staff
8.81
Facility
8.2
Cleanliness
8.47
Comfort
8.38
Location
7.61
Price quality
8.28

Area Info

Restaurants & cafes
Bonafide
850 m
Musetti
1.2 km
Deep Coffee
2.3 km
Mar Tongoy
2.3 km
Sushis Jo
1000 m
Ebisu Sushi-Bar
1000 m
Beaches in the Neighborhood
Playa de Peñuelas
6 km
Cuatro Esquinas
4.8 km
Playa Los Fuertes
4.2 km
El Faro Beach
3.8 km
Caleta San Pedro Beach
5 km
Closest airports
La Florida Airport
6 km

Facilities - Hotel Serena Suite

Services
  • Room service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Business center
  • Express check-in/out
  • Packed lunches
  • Tour desk
  • Fax/Photocopying
  • Baggage storage
  • Private check-in/out
  • Shared lounge/TV area
  • Daily housekeeping
  • Grocery deliveries
General
  • Pet friendly
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Safe
  • Heating
  • Smoke-free property
  • Air conditioning
  • Designated smoking area
  • Wifi in all areas
Outdoors
  • Garden
  • Terrace
  • Outdoor pool
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Outdoor fireplace
Safety & security
  • 24-hour security
  • Key access
  • Key card access
  • Security alarm
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Food & Drink
  • Restaurant
  • Breakfast in the room
  • Kids' meals
  • Wine/Champagne
  • Fruit
  • Coffee house on site
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private Parking
  • Accessible parking
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
Cleanliness & disinfection
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Activities
  • Fitness center
  • Hot tub/Jacuzzi
  • Public Bath
Internet
  • Internet
  • Wifi
  • Free Wifi
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Physical distancing
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
Pool and Spa
  • Swimming pool
Front Desk Services
  • Invoice provided

House Rules

Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard, Diners Club

The Fine Print

The restaurant opens from 7:30 to 22:30 Monday to Saturday. Opening hours on Sunday are 7:30 to 15:00. From March 2020, all reservations can be rescheduled in case the guest is unable to attend on the booked dates. LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Frequently Asked Questions

When can I check in and check out at Hotel Serena Suite?

Check-in is from 15:00 and check-out is by 12:00.

What is the address of Hotel Serena Suite?

Hotel Serena Suite is situated at Parcela 2 Lote 3C, Ruta 5 Norte - Kilometro 470,, La Serena, Chile.

What room types are available at Hotel Serena Suite?

The room types available at hotel include Superior Twin Room, Standard Double Room and Premium Double Room.

Is parking included in the rate at Hotel Serena Suite?

Parking is included in the stay at no additional cost.

Where can guests eat near Hotel Serena Suite?

Guests will find restaurants and cafés nearby, such as Sushis Jo (850 m) and Ebisu Sushi-Bar (900 m).

Does Hotel Serena Suite offer breakfast, lunch, or dinner?

A daily breakfast service is available at Hotel Serena Suite, priced at CLP 6,218,741 per guest.

In which languages can guests communicate with staff at Hotel Serena Suite?

Staff members at Hotel Serena Suite are fluent in English and Spanish.

What support is available for guests with mobility challenges at Hotel Serena Suite?

Hotel Serena Suite incorporates several accessibility features, including Facilities for disabled guests, Accessible parking and Toilet with grab rails, to support guests with reduced mobility.

Are there famous landmarks or sights near Hotel Serena Suite?

The property is surrounded by various attractions, such as La Serena Lighthouse (1.9 km), President Gabriel González Videla Regional History Museum (2.1 km), Japanese GPark Kokoro No Niwa (1.9 km) and Plaza de Armas (2.2 km), offering multiple options for local exploration.

What is the distance from Hotel Serena Suite to the city center?

Hotel Serena Suite is located approximately 2.2 km from the city center.

Is the property suitable for business stays?

A business center is available at Hotel Serena Suite, featuring Meeting/Banquet facilities, Business center and Fax/Photocopying.

What is the price per night at Hotel Serena Suite?

Nightly rates at hotel start from CLP 130,470.

What options are provided for meals or drinks at Hotel Serena Suite?

Guests can dine at the on-site restaurant at Hotel Serena Suite.

Can guests bring pets to Hotel Serena Suite?

Hotel Serena Suite allows pets for guests traveling with animals.

Are there any pools on site at Hotel Serena Suite?

Hotel Serena Suite offers an outdoor swimming pool available year-round.

Is there an airport transfer service provided by Hotel Serena Suite?

Guests can arrange airport transfers directly through Hotel Serena Suite.

Is there a spa or wellness area available at Hotel Serena Suite?

Guests can enjoy a range of wellness amenities at Hotel Serena Suite, such as Hot tub/Jacuzzi and Public Bath.

How many kilometres separate Hotel Serena Suite from the airport?

The property is situated roughly 6 km from La Florida Airport.

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